Case Study: Restoring Access to Healthcare in Rural America

Download the Case Study

See how Auburn University Rural Health Initiative partnered with OnMed to restore access to healthcare in Rural Alabama. 

Open spread mockup of OnMed and Auburn University case study titled

In LaFayette, Alabama, there were two primary care physicians for a town of 2,700. No urgent care facility. No local pediatric services. Both physicians operating at full capacity—and both nearing retirement.

For most residents, getting care meant a 30–45 minute drive. Many skipped it altogether. Conditions went unmanaged. Emergency departments absorbed demand they weren't built to handle. The system wasn't failing because of a lack of effort. It was failing because it was never designed to reach communities like LaFayette at all.

The full Auburn University Rural Health Initiative case study covers the complete story—the access crisis in LaFayette, how the CareStation was embedded within Auburn's Rural Health Initiative, three years of utilization and clinical outcome data, the economic impact on the community, and a blueprint for replication across rural Alabama and beyond.

 

Hollie C. Cost, Ph.D., Assistant VP of University Outreach & Public Service, Auburn University

Assistant VP of University Outreach & Public Service, Auburn University

Hollie C. Cost, Ph.D.

"Over 98% walk out and say their needs were met. OnMed has been hands down the best partner that I've ever worked with. This OnMed CareStation™ is literally saving lives."

76% of Lafayette's population uses the OnMed CareStation™

3,877

Total visits in a town of ~2,700 residents

$1.17M

Reclaimed patient & community productivity to date


4.97/5

Average patient satisfaction score

$4.7M

Projected annual savings at capacity