OnMed CareStation™ | Supplemental Healthcare Solution for Providers

Expand reach. Reduce burden. Retain revenue.

Expand the catchment zone while retaining revenue
Reach patients beyond traditional facilities while keeping care and referrals inside the network.

Reduce ED strain without sacrificing billing
Redirect non‑emergent L4/L5 patients, improve throughput, limit the impact of uninsured visits, and preserve ED reimbursement.

Lower system burden and workforce burnout
Reduce uncompensated care, minimize LWBS and readmissions, and free clinicians to focus on true emergencies.

Meet the OnMed CareStation™

The perfect blend of traditional “brick and mortar” and virtual care.

Think of it as an 8x10 foot "Clinic-in-a-Box".

OnMed delivers everyday care with live clinicians and diagnostic tools. Patients walk in and get a diagnosis, treatment plan, or e-prescription.

Tech-enabled, AI-powered, and always human-delivered.

By making care easy to access, OnMed enables earlier intervention—helping prevent escalation into urgent care visits, ER utilization, and long‑term high‑cost claims.

OnMed CareStation telehealth kiosk in a bright community center lobby near a library with residents of various ages, providing accessible walk-in onsite healthcare to local communities.

Outside-In: CareStation in the Community

Expand your catchment zone
Capture patients at workplaces, senior facilities, and retail sites before a competitor does. Drive 100% in-network referrals and reduce leakage.

Branded care without brick-and-mortar
Place branded CareStations where patients live and work—building community awareness, access, and goodwill without the overhead.

Reduce EMTALA uncompensated burden
Keep uninsured patients out of the ED by providing care in the community. Reduce inappropriate L4/L5 visits before they arrive.

Reduce readmissions through convenient post-discharge follow-up
Post-discharge touchpoints keep patients engaged and lower readmission and seasonal surge rates.

OnMed CareStation 2.0 walk-in care kiosk installed in a medical facility waiting area with patients of all ages.

Inside-Out: CareStation in the ED Waiting Room

Triage and route L4/L5 patients to the CareStation—ED still bills for the visit
Route non-emergent patients—frequent flyers, prescription refills, and L4/L5 cases—to the CareStation while the ED retains billing.

Reduce LWBS rates and optimize throughput
LWBS patients cost health systems millions in lost revenue and satisfaction scores. Improve throughput during peak hours, seasonal surges, and facility disruptions.

Reduce physician and nurse burnout Free clinical staff to focus on true emergencies. The CareStation shields your frontline from fatigue—and doubles as a staff benefit.

When access breaks down, provider strain follows.

$45B

Every year in uncompensated hospital Emergency Department care.

Of that amount, the ED accounts for 50-60% of that total because EDs are legally required under EMTALA to treat every patient, regardless of ability to pay.

63%

Of physicians are reporting burnout, the highest levels ever recorded.

Health systems are overwhelmed, experiencing staffing shortages, and excessive administrative burden.

Fatigue and moral injury are keeping physicians and nurses from delivering ideal care.

$168B

Wasted annually on non-emergent and avoidable ED use.

Uninsured are 2-3x more likely to use ED for primary care due to EMTALA requirements.

What Our Customers Say

“The addition of an OnMed CareStation to our multi-specialty health system makes Valley Healthcare the first FQHC in the nation to offer a hybrid care solution such as this. The OnMed CareStation will allow us to significantly enhance access and intake capacity to better serve patients with equitable and affordable care.”

CEO at Valley Healthcare System

Dr. Asante Hilts

"The OnMed CareStations are a complement to our entire health system. We don't see them as competition, we see them as supplementing additional care. Healthcare access is no longer about proximity to hospitals or clinics. It's about affordability, accessibility, convenience and trust. We know that everyday patients are trying to get a primary care appointment and they cannot. So we look for alternative ways to provide access to the care our patients need or the community needs, when they need it. And our part partnership with OnMed is helping us achieve that every day. Our partnership with OnMed has absolutely enabled us to provide that high quality, convenient and simplistic care in the communities that need it the most."

Chief Information Officer at Hartford HealthCare

Debra Hayes

"At Hartford HealthCare, we are committed to using every resource possible to bring high-quality healthcare to all our communities. This new OnMed location at Bradley International Airport demonstrates how we’re expanding access in innovative ways—from grocery stores to downtown Hartford to the places people travel. We are proud to support the travelers who pass through Bradley every day and, more importantly, to stand alongside the people of Connecticut by making high-quality care more convenient, more connected and more accessible than ever before."